Privacy Policy

This Privacy Policy describes how SUMMON ENERGY LLC (“we,” “us,” or “our”) collects, uses, and shares information when you visit or make a purchase from summonenergy.com

Information We Collect

When you visit our website, place an order, contact us, or sign up for emails or text messages, we may collect information such as:

Name
Email address
Shipping and billing address
Phone number
Payment and order information
IP address, browser type, device information, and website activity
Any information you choose to provide through forms or customer support messages

Payment information is processed through Shopify and/or our payment providers. We do not directly store full credit card numbers.

How We Use Your Information

We use your information to:

Process and fulfill orders
Provide order confirmations, shipping updates, and customer support
Communicate with you about your purchase
Send marketing emails or text messages if you choose to opt in
Improve our website, products, and customer experience
Prevent fraud and protect our business
Comply with legal, tax, and accounting obligations

Cookies and Tracking

Our website may use cookies and similar tracking technologies to help the site function, remember your preferences, analyze website traffic, and support advertising or marketing.

You can disable cookies in your browser settings, but some parts of the website may not work properly.

Sharing Your Information

We may share your information with trusted service providers that help us operate our business, including:

Shopify
Payment processors
Shipping and fulfillment providers
Email and SMS marketing platforms
Analytics and advertising providers
Customer support tools

We may also share information when required by law, to protect our rights, or to prevent fraud.

Email and SMS Marketing

If you sign up for marketing emails or text messages, we may send you product updates, promotions, and offers.

You can unsubscribe from marketing emails by clicking the unsubscribe link in our emails. You can opt out of SMS messages by replying STOP or following the instructions in the message.

Data Retention

We keep your personal information for as long as needed to fulfill orders, provide customer service, comply with legal obligations, resolve disputes, and operate our business.

Your Rights

Depending on where you live, you may have rights to access, correct, delete, or limit the use of your personal information. To make a privacy request, contact us at:

[support email]

We may need to verify your identity before completing your request.

Security

We use reasonable safeguards to help protect your personal information. However, no website, payment system, or online transmission is completely secure.

Children’s Privacy

Our website and products are not intended for children. We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us

For questions about this Privacy Policy or your personal information, contact us at:

SUMMON ENERGY LLC
Email: support@summonenergy.com